Airtel Zambia Addresses System Failure; Restores Services Following Apologies

Airtel Networks Zambia Plc encountered system issues on December 3rd, 2023, disrupting services, including Airtel Money. Services restored on short codes and the MyAirtel App.

Airtel Networks Zambia Plc informed its customers of a system failure affecting service subscriptions, including Airtel Money, on December 3rd, 2023. Engineers worked diligently to rectify the issue, and services were fully restored on short codes 115 and 117, as well as the MyAirtel App.

Despite the inconvenience caused, Airtel extended its sincere apologies and expresses gratitude for the patience and support shown by valued customers during this period of service interruption.

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