MTN MoMo (Mobile Money) has announced the launch of a self-initiated reversal function on its service menu. This is intended to help people get the money that has been sent wrongly by initiating a reversal on their end.
The MTN MoMo Self-initiated reversal shall enable customers to instantly reverse money sent wrongly to avoid cash-out by the wrong recipients. This process is faster and easier. However, do remember to contact our call center by dialing 100 once you have blocked the money in the wallet as the real process of reversal will require you to get in touch with us.
Richard Yego, Managing Director, MTN MoMo Uganda Ltd
