“For more than two decades, Vodacom has been addressing the need for more inclusive technologies by providing products and services that are accessible to all. By expanding our portfolio with Nokia, we now offer a device equipped with features that meet the specific communication needs of the elderly or those living with disabilities.”
Karen Smit, Principal Specialist for Specific Needs, at Vodacom
This 4G-enabled device is the first of its kind, Nokia Flip device created for the special needs market. It is durable with useful features such as a 2.8″ internal display, 1.3’’ external screen, big buttons and font for simplicity and ease of use. The device offers a 30-day battery life and up to 11 hours of talk time. In addition, the smartphone comes preinstalled with WhatsApp and Facebook apps, as well as speech software through Google Assistant, which allows users to make calls, ask questions and get directions through the Google Maps app using their voice only.
In the event of an emergency, the phone has a built-in emergency button that can send an SMS with location details to five contacts, that have been pre-determined and loaded by the customer, free of charge. The device also stores In Case of Emergency (ICE) information, including critical medical information and emergency contacts for further peace of mind. Moreover, customers who opt for post-paid packages can bundle Vodacom’s Hero Assist and Medical Assist, which offer exclusive emergency services, such as roadside assistance, security in the event of a home invasion and other unexpected medical emergencies.
In addition, Vodacom has included the ‘Emergency Services for persons with Communication Carriers’ link under the Safety & Security tab housed under the Vodacom ConnectU zero-rated portal, to allow customers ease of access to information without worrying about the cost of data. This information can be found by visiting connectu.vodacom.co.za and – and it is free from a Vodacom SIM.
“As we have seen in the past year, connectivity has been a lifeline to accessing essential services, from education to healthcare. We believe that everyone should be able to benefit from these technologies, no matter their age, ability or special circumstances. In collaborating with organizations for disabled persons and other industry stakeholders, we are making access available today so that we can go further together in building a better more inclusive tomorrow for all.”
Karen Smit, Principal Specialist for Specific Needs, at Vodacom
