Telkom launches WhatsApp-based payment service Telkom Pay

The company launched Telkom Pay, a digital wallet service that runs through WhatsApp, and customers of any mobile networks can use Telkom Pay without having to subscribe to Telkom.

Telkom stated that customers only require registration and funds in the account to be able to perform transactions and that users can link any bank card to the platform. In addition, payments can be made at any time and will reflect immediately.

Users add Telkom Pay on WhatsApp using 068 483 5566 and can then message this contact and follow the prompts to enable Telkom Pay. Telkom Pay users can pay other South Africans using their mobile phone number, or can request payment by sending a “Please Pay Me” invoice message to other users.

“We are launching financial services solutions that cater to everyone and that are easy to access through one’s phone, 24/7, at an affordable price for consumers and businesses.”

Telkom managing executive for financial services Sibusiso Ngwenya

QR Code payments are also supported, and Telkom said customers will be able to pay their airtime, data, and electricity bills using the service. They can add funds to their Telkom Pay Digital Wallet via EFT, Nedbank ATM, or at a Pick n Pay store, and make withdrawals from Nedbank ATMs and Pick n Pay. Telkom Pay is compliant with the latest security standards and every registered user is required to verify their account and ID number.

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