Vault Hill and NIGCOMSAT Collaborate to Revolutionize Customer Engagement with AI Companion

Vault Hill and NIGCOMSAT launch Ayesha, an AI companion, enhancing Nigeria’s digital landscape and customer service.

Vault Hill, a technology company dedicated to enhancing human experiences through innovative uses of blockchain, immersive technology and artificial intelligence, has announced a collaboration with Nigerian Communications Satellite Limited (NIGCOMSAT), marking a significant stride in Nigeria’s communication and digital landscape. This partnership has culminated in successfully developing Hillda, which has been customised according to the brand persona of NIGCOMSAT as ‘Ayesha’, an AI companion customised for NIGCOMSAT, revolutionising customer engagement and service delivery.

This launch symbolises not just technological advancement but a leap towards realising the ambitious vision of the Ministry of Communications, Innovation, and Digital Economy under the leadership of His Excellency Dr. Bosun Tijani. Aligning with the ministry’s strategic agenda to create 50,000 AI jobs by 2030 and train 3 million technical talents (#3MTT), this initiative is a transformative step in shaping a future where technology is the cornerstone of growth, inclusion, and empowerment.

Ayesha, developed by Vault Hill with the integration of its proprietary AI technology and immersive capabilities, is set to transform NIGCOMSAT’s customer interactions. As an advanced AI companion, Ayesha provides an immersive avatar chatbot interface, offering 24/7 customer support. Whether handling inquiries, addressing complaints, or assisting in sales, Ayesha is a beacon of our commitment to exceptional customer service and innovation.

This initiative extends beyond the realms of technological advancement. It is a step forward in achieving His Excellency Dr. Bosun Tijani’s vision, integrating AI into NIGCOMSAT’s operations to enhance service delivery and contribute to the national agenda of technological progress and job creation in the AI sector.

NIGCOMSAT’s journey is about transcending boundaries and realising the potential of satellite technology for our nation’s betterment. In partnership with Vault Hill, we are advancing our services and reiterating our commitment to innovation, customer satisfaction, and a pivotal role in Nigeria’s digital economy.

Jane Nkechi Egerton-Idehen, MD/CEO, NIGCOMSAT

Our collaboration with NIGCOMSAT is a testament to our dedication to leveraging AI for societal benefit. Ayesha is just the beginning. We envision a future where our AI-driven solutions enhance customer experiences and contribute significantly to job creation and technical talent development in Nigeria and beyond.

Jimi Daodu, CEO, Vault Hill

As NIGCOMSAT declares itself ‘open for business’, ready to lead, innovate, and transform, this partnership with Vault Hill is a milestone in connecting Nigeria to a future of advanced, customer-centric, and inclusive services.

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