Westcon-Comstor Amplifies Network Transformation in Southern Africa with Juniper’s AI Platform

The strategic partnership enhances network management with AI, offering significant operational cost reductions and efficiency.

As customers look to transform network management and enhance user experiences with artificial intelligence (AI), Westcon-Comstor, through its strategic partnership with Juniper Networks, can fast-track a customer’s journey with Juniper’s AI-Native Networking Platform. As a primary Juniper distributor in Southern Africa, Westcon-Comstor is ideally positioned to help partners mobilise their customers, providing comprehensive, end-to-end AI capabilities across campus, branch, and data centre infrastructures.

Developed using over seven years of data science and insights, this platform is meticulously engineered to ensure every network interaction—whether it involves devices, users, applications, or assets—is dependable, quantifiable, and secure.

Juniper Networks is pushing the envelope in secure, AI-driven networking and has once again set the benchmark with its AI-Native Networking Platform launch. What distinguishes Juniper’s AI-Native Networking Platform is its holistic approach, integrating campus, branch, and data centre networking solutions through a unified AI engine and the Virtual Network Assistant (Marvis).

This comprehensive application of AI for IT Operations (AIOps) across the network spectrum facilitates deep insights, automated problem resolution, and consistent network assurance, thereby shifting the IT teams’ focus from basic connectivity maintenance to advancing superior and secure end-user experiences.

Cleshenton Britton, Juniper Channel Manager, Westcon-Comstor Southern Africa

The platform’s efficacy in enhancing operational efficiency is evidenced in its ability to provide up to an 85% reduction in operational expenditures compared to traditional network solutions, alongside a dramatic decrease in network trouble tickets, IT onsite visits, and network incident resolution times by up to 90%, 85%, and 50% respectively. These figures emphasise the platform’s cost-effectiveness and efficiency and highlight its role in significantly improving the user experience.

Further testament to the platform’s transformative capabilities comes from real-world applications. ServiceNow’s experience, for example, epitomises the platform’s value, noting a 90% reduction in wireless-related issues and a marked decrease in the mean time to resolution of issues. This facilitated a smoother operational workflow and allowed their IT team to pivot towards more strategic, value-adding activities.

At the heart of the AI-Native Networking Platform’s innovation are newly introduced products and enhancements, such as Marvis Minis and the Marvis VNA for the Data Centre. These advancements push the boundaries of network management, offering predictive problem-solving, automated troubleshooting, and in-depth network insights that were previously unattainable. Moreover, the platform’s commitment to sustainability—through energy-efficient hardware that reduces power consumption without compromising performance or security—sets a new standard for eco-friendly technology solutions.

Westcon-Comstor’s partnership with Juniper Networks providing AI-Native Networking Platforms across Southern Africa exemplifies our commitment to innovation and excellence. We are dedicated to supporting our partners through training, technical support, and strategic insights, ensuring they are well-equipped to leverage innovative technologies to their fullest potential.

Cleshenton Britton, Juniper Channel Manager, Westcon-Comstor Southern Africa

Juniper’s AI-Native Networking Platform seamlessly integrates advanced AI capabilities to ensure optimal network performance, security, and user satisfaction. Westcon-Comstor’s reseller partners are now able to deliver a solution that addresses the needs of modern networks with unmatched efficiency, sustainability, and reliability.

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