Earlier on Thursday, March 14, 2024, MainOne, an Equinix Company, encountered a fault on its network. The fault originated from an incident on MainOne’s submarine cable system, located offshore the coast of West Africa. Regrettably, this incident has also impacted other cable systems, leading to disruptions in international connectivity and Internet services across several West African countries.
MainOne is actively collaborating with cable systems unaffected by this incident to secure restoration capacity. Meanwhile, our dedicated technical team is diligently working towards restoring services. However, the restoration process is contingent upon the availability of capacity and service configuration specifics.
