Safaricom Secures Top Employer 2024 Certification in Kenya and Africa for HR Excellence

Safaricom attains Top Employer status for the third consecutive year, recognized for outstanding HR practices.

The Top Employers Institute (TEI) has certified Safaricom as a Top Employer 2024 in Kenya and Africa, recognizing the telco’s HR policies and people practices. 

The TEI programme certifies organisations based on the participation and results of their HR Best Practices Survey. This survey covers 20 topics in six HR domains which include, People Strategy, Work Environment, Talent Acquisition, Learning, Diversity & Inclusion and Employee Wellbeing. 

The programme has certified and recognised over 2,300 Top Employers in 122 countries across five continents. 

We are pleased to be recognized alongside some of Africa’s biggest companies and intend to use this opportunity to benchmark ourselves against the world’s top employers. This award is a validation of the strong employer brand that Safaricom has created over the years by providing an agile working environment and numerous opportunities for employees to grow in their chosen crafts.  

Peter Ndegwa, CEO, Safaricom PLC.

TEI is the global authority on recognizing excellence in People Practices. Through the Top Employers Institute Certification Programme, participating companies can be validated, certified, and recognized as employers of choice.  

Exceptional times bring out the best in people and organisations. These employers have always shown that they care for the development and well-being of their people. By doing so, they collectively enrich the world of work. We are proud to announce and celebrate this year’s group of leading people-oriented employers: the Top Employers 2024.

David Plink, CEO, Top Employers Institute

Safaricom first received the Top Employer certification in 2022 and has retained it for three years running, while in November 2023, it was also ranked the 3rd best employer in Africa by Forbes, validating its focus on putting its people first. 

Safaricom has implemented a comprehensive set of employee value propositions including talent and career development initiatives, competitive pay and benefits, employee health, safety and wellbeing and Hybrid ways of working providing greater flexibility. We also offer amenities such as mother’s rooms, creches, gyms, and prayer rooms. 

We are consistently targeting the employee of the future by redesigning and deepening traditional work functions with Gen AI augmentation. Through this, we provide opportunities for our people to innovate both at speed and at scale.  We actively listen to employees and act accordingly to ensure a personalized employee value proposition. 

Excerpt from Safaricom’s Press Release

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