In recent reports, it has come to light that Safaricom and the sector regulator are now facing a second-class action suit. Two senior advocates are accusing the firm of forcing subscribers to sign a privacy statement to collect bank account details.
I was appalled by this provision as I did not understand the correlation on the information to be collected and the SIM registration exercise.
This does not rhyme with my legitimate expectation that once I have registered and been on-boarded onto the platform, the 1st defendant (Safaricom) has a duty to ensure that I enjoy unfettered access to the products and services for as long as I pay the predetermined rates.
I verily believe that such numerous subscribers who have the same interest as the plaintiffs herein will be catered for if this court grants leave to the plaintiffs to continue this suit as a class action suit and such joinder will be instrumental in preventing multiplicity of suits.
Wilfred Nderitu, Senior Counsel
