ICASA to Hold Virtual Public Hearings on Subscriber Service Charter Amendment Regulations

The Independent Communications Authority of South Africa will hold virtual public hearings in relation to the written representations received following the publication of the Draft End-user and Subscriber Service Charter Amendment Regulations in Government Gazette No 46153 on March 31, 2022.
The public hearings will be held virtually on 6 and 7 October 2022, from 9:00 a.m. (SAST).

The amendments proposed by the Authority will have a direct and immediate impact on consumer welfare. Improved quality of service requirements, and simplified, more customer-friendly voice and data rules, will provide important benefits for end-users and subscribers.

Dr Charley Lewis, Committee Chairperson

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