FNB Introduces Secure Way for Customers to Share and Update Their Information

As data privacy and protection continues to gain prominence globally, FNB has set a new norm in the South African banking industry through the launch of innovative tools enabling individual and business customers to manage and update information and ensure compliance via its trusted and secure financial services platform.

“As we unveil another industry first innovation, we are setting a new standard for user-controlled data privacy and security by giving FNB individual and business customers control to ensure their personal and business data is always kept safe and up to date, at the click of a button.”

FNB CEO, Jacques Celliers

Customers will now be able to access the ‘MyProfile’ (for individuals), and ‘Business Profile’ solutions digitally through the FNB App and Online Banking.

“As the global shift to more digital ways of living has gained momentum on the back of Covid-19, data privacy and security has become a key priority for most people and businesses across the world. In our business, we have a reputation as a highly trusted financial solutions partner to our Retail and Commercial customers, and we recognise our responsibility in partnering with our customers to protect their data.”

FNB CEO, Jacques Celliers

“This is a big step forward for us and our customers on this journey of shared responsibility for information protection and data privacy. Our trusted platform capabilities are scaling quickly to support customers on their money management journey and put them in full control of their invaluable data on our digital channels. This is another way in which FNB is delivering on its promise to help its customers achieve their lifestyle and business goals by providing them with platform based innovative, secure and empowering digital banking and financial solutions they need.”

Raj Makanjee, FNB Retail CEO

Gordon Little, FNB Commercial CEO says “Our ongoing journey to digitise the commercial banking experience inspires us to continuously innovate and find meaningful platform-based solutions that make it easier for our customers to manage and run their businesses. As a trusted custodian of customers’ money and data for decades, we are building on this by opening up and availing our safe and secure banking interface to give businesses more control to manage their data. This has never been more important as businesses face unprecedent pressure to comply with data privacy and protection requirements.”

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