Etisalat launches feature for Business Mobile lines to switch from postpaid to prepaid

For the first time in UAE, customers can easily switch between prepaid and postpaid benefits using the same number.

Etisalat announced the launch of ‘Easy Prepaid,’ enabling business customers to enjoy a prepaid feature on their existing postpaid mobile plan. 

With this new hybrid capability, customers can now switch between prepaid and postpaid features without the need to change their existing number. They can also recharge their credit, make out-of-bundle calls and subscribe to add-ons using standard prepaid tariff rates. 

‘Easy Prepaid’ allows employees to make personal calls at their own expense. For instance, an employee can use a prepaid account – with the same number – when he or she reaches the maximum allowance given by the company. The unique feature also caters to customers who have company restrictions to make international calls using their existing business mobile plans. The new hybrid capability empowers all employees who are on postpaid plans not to only make personal local and international calls, but also to pay for m-parking and other value added services using their prepaid credit. 

The launch of ‘Easy Prepaid’ reinforces our commitment to deliver flexible value propositions that address our customers’ needs amidst the current global phenomenon. For the first time in the UAE, our valued business postpaid customers can now enjoy a unique offering that empowers them with additional freedom and convenience to use the same line for their personal communication needs.

Esam Mahmoud, Senior Vice President, Small and Medium Business, Etisalat

Customers can easily recharge their credit using any existing Wasel recharge option, Etisalat Business Mobile app or through online banking apps. 

Once the account gets recharged customer can switch from postpaid to Easy Prepaid by dialing *124# and start making calls, send SMS, use data and subscribe to other add-ons. More information on ‘Easy Prepaid’ is available at

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