This financial commitment adds to the company’s ongoing initiative under the “Bonga for Good” programme that is enabling customers to redeem Safaricom Bonga Points to pay for essential goods and donate their points to those in need as a show of goodwill during this period. To date Kenyans are redeeming an average of 20 million points a day under this initiative.
Safaricom PLC is fully committed to supporting Kenya through the evolving situation around the COVID-19 pandemic. We have made business decisions that will enable our customers access more of our products and services for at either no cost or at a highly subsidized rate. These decisions will ensure Kenyans spend their money where they need it most.Peter Ndegwa, Safaricom PLC Chief Executive Officer
Michael Joseph, Chairman, M-PESA Foundation said: “Since our inception in 2010, the M-PESA Foundation has partnered with the Government and other organizations on large scale, long-term, and highly impactful social projects for the social and economic benefit of the people of Kenya. In the years we have been in existence, we have focused on making a meaningful impact by solving problems that societies face through addressing the underlying causes. Today we are making our contribution, which we believe will go a long way towards ensuring that no child goes to sleep hungry during this unprecedented crisis.
For more than 19 years, we have maintained our commitment of Transforming Lives, and creating opportunities for Kenyans to uplift their lives. We have always partnered with Government and humanitarian agencies to reduce suffering amongst those affected by disasters and complex emergencies. It is in our DNA to ensure that no one gets left behind, especially the vulnerable ones in the society.Joseph Ogutu, Chairman Safaricom Foundation
Mr. Ndegwa added that Safaricom had also made business decisions in the last three weeks since Kenyans were asked to stay at home that will enable our customers access more products and services either for free or at a highly subsidized rate. These decisions will ensure Kenyans spend their money where they need it most.
Safaricom continues to implement measures to cushion customers and Kenyans at large from negative impact, currently valued at KES5.5 billion which includes:
- Zero-rated M-PESA Person to Person transactions below KES1,000 over the next three months to reduce the risk of handling cash.
- Zero-rated Paybill tills for government hospitals and dispensaries.
- Double bandwidth offered on our fiber connections to home, giving customers an opportunity to work and learn from home and to get entertained.
- Provided concessional rates for data access to specific educational content for various universities and other learning institutions.
- Safaricom Foundation donation of thermal cameras worth KES10 Million to the Ministry of Health installed in various entry points to our country
- Safaricom has further supported the government in the establishment and operation of a 24-7 COVID-19 Information Centre, leveraging the capabilities of our Customer Contact Centre. We are also hosting over 300 doctors to support the frontline staff in educating, informing and managing the spread of Covid-19.
For Safaricom, the most critical support to the country remains ensuring their network stability to keep the country connected. The company remains committed to working with all stakeholders to help the nation through this crisis.
Today we all face a common enemy. We can only win by supporting each other and standing with the less fortunate in our society. I urge us all to make a difference by contributing be it in cash or in kind towards supporting those among us in need.Peter Ndegwa, Safaricom PLC Chief Executive Officer